Manager’s Messages

Reporting Trash in the Community

The Association has a janitorial contract to weekly remove trash from the common areas. Should you notice any trash that has not been been picked up please report it to your Community Care team at CommunityCare@actionlife.com or by phone at (949) 450-0202. A Community Care Representative will open a work order and inform janitorial of the location to remove.


Adopted Parking Procedures

At the February 4th, 2021 meeting of the Board of Directors, the proposed parking procedures were adopted as presented after reviewing membership comments. You can request a copy of these parking procedures from our community care team or download them from your resident portal.


Proposed Parking Changes 2020

You may have noticed the delay in the tow of the abandoned vehicle in September. The reason for this was that the Board was evaluating the association’s parking policy, towing policy and available parking spaces. With that being said, at the October 8th meeting of the Board it was decided to propose changes to the parking policy of Turnberry.

While the Board was investigating with Management the parking space reassignment that resulted in the increase of handicap parking spaces, it was discovered that this was not done in accordance with the community’s procedures or state law. Therefore, the Board of Directors has decided to revert back to the developer intended number of disabled parking spaces. In addition, the Board has decided to clarify the parking procedures to avoid confusion and ensure proper and equal parking enforcement. You will be receiving these proposed changes approximately four weeks prior to the December 3rd meeting for membership comment before adoption.

Please keep an eye out for these proposed changes in the mail.


October 2018 Managers Message

Home tips for the month of October

1 Seasonal View.
Clean your windows before winter sets in.

2 Cold Cure.
Caulk around windows.

3 Second Line of Defense.
Put up storm windows and doors (probably not for us folks here in SoCal!)

4 And Finally:
Check insulation around doors and windows.

5 Help with the Hose.
Get your kids to help you drain and store garden hoses.

6 Closet Case.
Tidy up closets and store summer clothes.

7 Holiday Prep 101.
Launder and iron holiday linens.

8 Holiday Prep 102.
Clean crystal,china, and silver.

9 If It’s Time to Set the Clocks Back…
It’s time to change smoke alarm batteries.

10 Top Brass.
Shine up brass doorknobs and other metallic objects.


September 2018 Manager's Message

Water can be one of the most damaging elements to buildings and their improvements. Even after a major structure fire, water damage is frequently much greater and costlier to repair than the damage caused by the fire itself. Hopefully none of us will have to experience a catastrophe of that degree; however, significant water damage can occur from even the smallest sources and create big headaches.

It is imperative that you report all but the most minor visible water leaks to Management immediately upon discovery, even if you think that you have stopped the leak and cleaned up the mess.

Often people assume that things are isolated to their own units when the reality is that, due to the nature of condominium/attached home living, many other units are affected. For instance, a sink overflow in one unit may create water damage in two or three other units as water can travel under flooring and through demising walls (walls that separate units).

Anytime there is a water leak, the key factors to minimizing damage are stopping the source of the leak, and drying the affected areas so that the moisture does not spread to other building materials. By reporting signs of a water leak to management, even if it has occurred in your unit and you have been able to stop the leak, the Association’s emergency on-call employee can contact the Association’s plumber and ask them to check for signs of a leak, if necessary to measures to stop the leak, and hopefully minimize damage to both your home, and your neighbor’s.

Finally, most insurance policies only cover water damage that results from “sudden and accidental” water leaks, so proper maintenance and paying attention to conditions in your home are important to increasing your (or the Association’s) chances of making an insurance claim for damages in the event of a leak. Be sure you have adequate coverage for your home and possessions.


August 2018 Manager's Message

Pet Courtesy

With all of the demands on your time, it is sometimes hard to focus on courtesies regarding pet ownership. Unfortunately, it also creates more stress for your neighbors when they have to deal with nuisances such as barking dogs, dogs and cats on the loose, and feces being left on their property or common area.

These are clearly the responsibility of the pet owner and abiding by the pet rules in the community will not only promote a better relationship amongst neighbors, but will protect the health and safety of the animals as well.
Remember to always have your pet on a leash and pick up any waste left behind.

Also, please do not allow your dogs to defecate on plants. Plant replacements can be costly to the Association, meaning you, the homeowner.

Please be a good neighbor – You can make a difference!


July 2018 Manager's Message

Five Fun Hotel Water Parks in Anaheim & Garden Grove

Courtyard Anaheim Theme Park Entrance
1420 S. Harbor Blvd.
Anaheim, CA 92802

A short 5-minute walk from the Disneyland® Resort, the Courtyard Anaheim Theme Park Entrance’s exciting “Surfside Waterpark” makes this hotel a top pick for families looking for adventure in and out of the theme parks. Hotel guests can explore six water slides, a 400-gallon drench bucket, water cannons, a children’s pool, 42-foot lap pool and 15-person hot tub. Surf’s up!

Disneyland Hotel
1150 Magic Way
Anaheim, CA 92802

You’re in for a magical treat when you stay at the orginal Disneyland Hotel. As part of the recent hotel renovation, the pool has expanded with a few new features and amenities. The Monorail Pool and water play area are whimsical yet retro. ‘Disneyland’ is spelled out in familiar blocks atop a platform supporting two thrilling water slides that plunge into splash pools. For younger guests, there is a two-lane mini slide as well as a series of small bubble jets in which to play. The D-Ticket and E-Ticket pools are a great option for a more serene aquatic experience or there are two hot tubs (Mickey and Minnie) where you can unwind and lounge your day away. For the ultimate experience, guests can rent a private cabana and enjoy food and beverage service at the pools from the on-site restaurants.

Howard Johnson Anaheim Hotel and Water Playground
1380 S. Harbor Blvd
Anaheim, CA 92802

Castaway Cove, the watery pirate playground is a kid’s paradise and a perfect respite during a busy park day. Toddlers will love Speedy’s Sprayground, a fountain splash pad featuring Speedy the friendly turtle. Looking for some action? No problem! There are also four mini-water cannons, a water curtain, two water umbrellas and a children’s wading pool with a beach-style entry. If you are looking for some peace and quite, be sure to find the garden pool, a secluded swimming pool surrounded by gardens and mature trees. Make sure to wind down your day with a dip in the whirlpool spa to prep for another day of vacation fun!

Paradise Pier
1717 Disneyland Dr.
Anaheim, CA 92802

Rooftop views, two pools and an extreme waterslide makes Disney’s Paradise Pier® Hotel the perfect after-park activity for any adventure-seeking family. Start off by sliding down California Streamin’ and catch a glimpse of Disney California Adventure® Park and beautiful Downtown Disney® District. Have a few adventurers-in-training in your family? The children’s pool is a perfect place for them to make a splash. End the evening with a magical pool party complete with music & games for the kids, and a prime spot to take in the fireworks.

Great Wolf Lodge
12681 Harbor Blvd
Garden Grove, CA 92840

California’s first and only indoor water park resort, you’re sure to have a howlin’ good time at the Great Wolf Lodge. The 100,000+ sq. ft. indoor mega-waterpark features a six-story “Howlin’ Tornado,” where up to three people can drop into a six-story funnel sending them swishing and swirling 30 feet up the sides of the funnel before making a safe splash landing. Prefer to surf the waves? Try the surf simulator or just float in the wave pool. The fun doesn’t end there as the property has seven restaurants, a bowling alley, a spa for girls and an interactive scavenger hunt called MagiQuest that ends with a battle against a dragon.

Have a Great Summer Turnberry Residents!!!!!


June 2018 Manager's Message

Dear Community,

PET OWNERS
Please keep your dog leashed at all times when outside of your home and bring your Fido bag to clean up after pet. We are asking that the community remain nice, clean and green. The vast landscape areas not be used as “doggy bathroom” if you are walking your dog. We want to keep these areas nice for everyone to enjoy and as a courtesy to our gardeners who have to mow the areas. Thank you for respecting your community.

GARAGE DOOR
As a reminder, garage doors are subject to architectural approval through the Architectural Committee. Please take the time to call Action Property Management for an application or you may down load the application from the community website.

WEBSITE ACCESS
At Action Property Management website you can access your account, view statements, obtain forms, review community information, view newsletters, request work orders, etc. by visiting www.actionlife.com (click on sign on/my actionlife.com). You must be a registered owner, set up a user name and password to get access. You can also have your assessments debited from your bank account.

COMMUNITY CARE
As a reminder, Community Care; Action Property Management is available to you from 7 am to 7 pm Monday through Friday and after hours on emergency calls; (949) 450-0202 or (800) 400-2284. We encourage our homeowners to call the center for service and assistance. The Community Care Center is there to help with work orders, and routing calls to the correct departments at Action Property Management.


May 2018 Manager's Message

As summer approaches it is important to be mindful of others in your community. Here are a few tips to ward off intruders and keep yourself safe.

To prevent vehicle theft it is recommended that follow these eight tips:
1. Always lock your vehicle and take the keys with you.
2. Always have windows closed
3. Always park your vehicle in the garage
4. Always park your vehicle in a well lighted area at night
5. Always use anti-theft devises like The Club or any steering wheel locking devises, kill switches and alarms
6. Never hide a spare ignition key on the vehicle
7. Never leave valuables in plain view inside your vehicle – including car stereos, purses, money, or remote controls for garages
8. Never put purses or anything of value in the trunk in public view. Do it before you leave home.

While On Vacation and Prolonged Absences:
1. Discontinue newspaper and other deliveries ahead of time. Do not leave notes.
2. Arrange for lawn care and have someone remove advertising circulars and other debris regularly
3. Notify the post office to forward your mail or have a trustworthy person pick it up daily.
4. Inform reliable neighbors of your absence so they can be extra alert for suspicious persons. Leave a key with them so they can periodically check your home to vary the positions of shades, blinds and lighting
5. Turn down the volume of your land line telephone bell. If you intend to be away for a longer period of time, you may contact the telephone company to put your phone on ‘‘vacation disconnect.


April 2018 Manager's Newsletter

LIVING  WITH  CALIFORNIA  COYOTES

Coyotes are found throughout California, from desert and mountain habitats to urban areas.  Problems occur when people begin feeding coyotes, either deliberately or inadvertently.  Coyotes will quickly lose their natural fear of people and become bold, even aggressive.  We can reduce conflicts with coyotes by ensuring that they remain cautious of humans.  Practice these safety guidelines and encourage your neighbors to do the same.

  • Protect Children:  Although rare, coyote attacks have seriously injured young children.  Never leave small children unattended in areas known to be frequented by coyotes, even in your yard.
  • Protect Pets and Livestock:  Keep small pets, such as cats, rabbits and small dogs, indoors.  Don’t allow them to run free at any time.  They are easy favored prey.  Some coyotes seek cats in residential areas.  Large dogs should be brought inside after dark, and never be allowed to run loose.  Rabbit hutches should have a solid bottom.  A hutch standing above ground, with only a wire bottom, make your rabbit an easy mark.
  • Use Negative Reinforcement:  If coyotes begin frequenting your neighborhood, let them know they’re not welcome.  Make loud noises, throw rocks, or spray them with a garden hose.
  • Never Feed a Coyote:  Deliberately feeding coyotes puts you, your pets and your neighbors at risk.  You may be inadvertently feeding coyotes by leaving pet food or garbage where they can get to it.  Feed pets indoors or promptly remove outdoor dishes when pets finish their meals.  Store bags of pet food indoors.  Use trash cans with lids that clamp shut, which will prevent spilling if the cans are tipped over.
  • Landscape for Safety:  Clear brush and dense weeds from around dwellings to reduce protective cover for coyotes and make the area less attractive to rodents.

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Location

1565 E Lincoln Ave,
Anaheim, CA 92805

Management Team

Community Manager
Susan Sarte | ssarte@actionlife.com

Manager Assistant
Berlynn Espinoza | maoc@actionlife.com

(949) 450-0202

Management Company

Action Property Management
www.actionlife.com
Corporate Office
320 Commerce, Suite 200
Irvine, CA 92602
phone | (949) 450-0202
fax | (949) 450-0303