Manager’s Messages

August 2018 Manager’s Message

Pet Courtesy

With all of the demands on your time, it is sometimes hard to focus on courtesies regarding pet ownership. Unfortunately, it also creates more stress for your neighbors when they have to deal with nuisances such as barking dogs, dogs and cats on the loose, and feces being left on their property or common area.

These are clearly the responsibility of the pet owner and abiding by the pet rules in the community will not only promote a better relationship amongst neighbors, but will protect the health and safety of the animals as well.
Remember to always have your pet on a leash and pick up any waste left behind.

Also, please do not allow your dogs to defecate on plants. Plant replacements can be costly to the Association, meaning you, the homeowner.

Please be a good neighbor – You can make a difference!

July 2018 Manager’s Message

Five Fun Hotel Water Parks in Anaheim & Garden Grove

Courtyard Anaheim Theme Park Entrance
1420 S. Harbor Blvd.
Anaheim, CA 92802

A short 5-minute walk from the Disneyland® Resort, the Courtyard Anaheim Theme Park Entrance’s exciting “Surfside Waterpark” makes this hotel a top pick for families looking for adventure in and out of the theme parks. Hotel guests can explore six water slides, a 400-gallon drench bucket, water cannons, a children’s pool, 42-foot lap pool and 15-person hot tub. Surf’s up!

Disneyland Hotel
1150 Magic Way
Anaheim, CA 92802

You’re in for a magical treat when you stay at the orginal Disneyland Hotel. As part of the recent hotel renovation, the pool has expanded with a few new features and amenities. The Monorail Pool and water play area are whimsical yet retro. ‘Disneyland’ is spelled out in familiar blocks atop a platform supporting two thrilling water slides that plunge into splash pools. For younger guests, there is a two-lane mini slide as well as a series of small bubble jets in which to play. The D-Ticket and E-Ticket pools are a great option for a more serene aquatic experience or there are two hot tubs (Mickey and Minnie) where you can unwind and lounge your day away. For the ultimate experience, guests can rent a private cabana and enjoy food and beverage service at the pools from the on-site restaurants.

Howard Johnson Anaheim Hotel and Water Playground
1380 S. Harbor Blvd
Anaheim, CA 92802

Castaway Cove, the watery pirate playground is a kid’s paradise and a perfect respite during a busy park day. Toddlers will love Speedy’s Sprayground, a fountain splash pad featuring Speedy the friendly turtle. Looking for some action? No problem! There are also four mini-water cannons, a water curtain, two water umbrellas and a children’s wading pool with a beach-style entry. If you are looking for some peace and quite, be sure to find the garden pool, a secluded swimming pool surrounded by gardens and mature trees. Make sure to wind down your day with a dip in the whirlpool spa to prep for another day of vacation fun!

Paradise Pier
1717 Disneyland Dr.
Anaheim, CA 92802

Rooftop views, two pools and an extreme waterslide makes Disney’s Paradise Pier® Hotel the perfect after-park activity for any adventure-seeking family. Start off by sliding down California Streamin’ and catch a glimpse of Disney California Adventure® Park and beautiful

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June 2018 Manager’s Message

Dear Community,

PET OWNERS
Please keep your dog leashed at all times when outside of your home and bring your Fido bag to clean up after pet. We are asking that the community remain nice, clean and green. The vast landscape areas not be used as “doggy bathroom” if you are walking your dog. We want to keep these areas nice for everyone to enjoy and as a courtesy to our gardeners who have to mow the areas. Thank you for respecting your community.

GARAGE DOOR
As a reminder, garage doors are subject to architectural approval through the Architectural Committee. Please take the time to call Action Property Management for an application or you may down load the application from the community website.

WEBSITE ACCESS
At Action Property Management website you can access your account, view statements, obtain forms, review community information, view newsletters, request work orders, etc. by visiting www.actionlife.com (click on sign on/my actionlife.com). You must be a registered owner, set up a user name and password to get access. You can also have your assessments debited from your bank account.

COMMUNITY CARE
As a reminder, Community Care; Action Property Management is available to you from 7 am to 7 pm Monday through Friday and after hours on emergency calls; (949) 450-0202 or (800) 400-2284. We encourage our homeowners to call the center for service and assistance. The Community Care Center is there to help with work orders, and routing calls to the correct departments at Action Property Management.

May 2018 Manager’s Message

As summer approaches it is important to be mindful of others in your community. Here are a few tips to ward off intruders and keep yourself safe.

To prevent vehicle theft it is recommended that follow these eight tips:
1. Always lock your vehicle and take the keys with you.
2. Always have windows closed
3. Always park your vehicle in the garage
4. Always park your vehicle in a well lighted area at night
5. Always use anti-theft devises like The Club or any steering wheel locking devises, kill switches and alarms
6. Never hide a spare ignition key on the vehicle
7. Never leave valuables in plain view inside your vehicle – including car stereos, purses, money, or remote controls for garages
8. Never put purses or anything of value in the trunk in public view. Do it before you leave home.

While On Vacation and Prolonged Absences:
1. Discontinue newspaper and other deliveries ahead of time. Do not leave notes.
2. Arrange for lawn care and have someone remove advertising circulars and other debris regularly
3. Notify the post office to forward your mail or have a trustworthy person pick it up daily.
4. Inform reliable neighbors of your absence so they can be extra alert for suspicious persons. Leave a key with them so they can periodically check your home to vary the positions of shades, blinds and lighting
5. Turn down the volume of your land line telephone bell. If you intend to be away for a longer period of time, you may contact the telephone company to put your phone on ‘‘vacation disconnect.

April 2018 Manager’s Newsletter

LIVING  WITH  CALIFORNIA  COYOTES

Coyotes are found throughout California, from desert and mountain habitats to urban areas.  Problems occur when people begin feeding coyotes, either deliberately or inadvertently.  Coyotes will quickly lose their natural fear of people and become bold, even aggressive.  We can reduce conflicts with coyotes by ensuring that they remain cautious of humans.  Practice these safety guidelines and encourage your neighbors to do the same.

  • Protect Children:  Although rare, coyote attacks have seriously injured young children.  Never leave small children unattended in areas known to be frequented by coyotes, even in your yard.
  • Protect Pets and Livestock:  Keep small pets, such as cats, rabbits and small dogs, indoors.  Don’t allow them to run free at any time.  They are easy favored prey.  Some coyotes seek cats in residential areas.  Large dogs should be brought inside after dark, and never be allowed to run loose.  Rabbit hutches should have a solid bottom.  A hutch standing above ground, with only a wire bottom, make your rabbit an easy mark.
  • Use Negative Reinforcement:  If coyotes begin frequenting your neighborhood, let them know they’re not welcome.  Make loud noises, throw rocks, or spray them with a garden hose.
  • Never Feed a Coyote:  Deliberately feeding coyotes puts you, your pets and your neighbors at risk.  You may be inadvertently feeding coyotes by leaving pet food or garbage where they can get to it.  Feed pets indoors or promptly remove outdoor dishes when pets finish their meals.  Store bags of pet food indoors.  Use trash cans with lids that clamp shut, which will prevent spilling if the cans are tipped over.
  • Landscape for Safety:  Clear brush and dense weeds from around dwellings to reduce protective cover for coyotes and make the area less attractive to rodents.

2018 Association Meeting Schedule

The 2018 Association meeting schedule is as follows:

March 8, 2018 at 6PM – Annual Election and General Session

June 7, 2018 at 6PM

September 6, 2018 at 6PM

December 13, 2018 at 6PM

All meetings of the Board are held at:

Sunkist Branch Library
901 S. Sunkist
Anaheim, CA  92806
(714) 765-3576

MARCH 2018 Manager’s Message

Establishing Association Rules

Community association living is a lifestyle and it is a choice. The problem is, not all associations are created equal and many members do not read and/or understand their governing documents. Establishing rules that balance architectural uniformity with a desire for personal expression is an ongoing challenge for any association. The way in which you approach rule making and breaking – will speak volumes about the spirit of your association. To set the right tone, remember these key points:

There must be a need for the rule.

Sounds simple, but how many times is a rule put in place because one set of neighbors can’t get along or someone’s grandchild acts up at the pool? Members don’t want their neighbor to know who is making a complaint so they pressure the association to intervene. Ask yourself if the issue at hand warrants the establishment of a community wide rule. Could a private conversation or carefully written letter of inquiry from the association better serve the situation?

Never adopt a rule under pressure.

Take time to think things through and look at the situation from all angles. Try to predict the consequences of any rule you want to establish. If it’s December 1 and you don’t have your holiday decoration guidelines in place, wait until next year and use this year as a learning experience. Consider soliciting input from the membership. What do they consider reasonable, based on the decorations being displayed?

Rules must be enforceable.

If you are not willing to enforce a rule unilaterally and consistently, don’t bother adopting it. You’ll only spread ill will and expose the association to potential discrimination lawsuits.

Base rules on proper authority.

Create rules that are consistent with existing federal, state and local laws as well as your own governing documents. If you not sure if you have the power to make a rule, consult with the association’s attorney.

Rules should be reasonable.

The object of any rule is compliance. The vast majority of your community should be more than willing to abide by the rule.

 Rules should be simple to understand.

State its purpose clearly and concisely. Make a rule easy to understand by avoiding legal sounding terms. Consider this example: “No signs placed by unit owners or persons other than the association, window displays or advertising, except for the name plate

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February 2018 Manager’s Message

Turnberry Residents:

PET OWNERS  Please keep your dog leashed at all times when outside of your home and bring your Fido bag to cleanup after pet.  We are asking that the community remain nice, clean and green.The landscape areas are not be used as a “doggy bathroom” if you are walking your dog.  We want to keep these areas nice for everyone to enjoy and as a courtesy to our gardeners who have to mow the areas. Thank you for respecting your community.

WEBSITE ACCESS https://www.turnberryhoa.net/  Also, at the Action Property Management website you can access your account, view statements, obtain forms, review community information, view newsletters, request work orders, etc. by visiting www.actionlife.com (click on sign on /myactionlife.com).  You must be a registered owner, set up a user name and password to gain access.  You can also have your assessments debited from your bank account.

COMMUNITY CARE  As a reminder, Community Care; Action Property Management is available to you from 7 am to 7 pm Monday through Friday and after hours on emergency calls; (949) 450-0202 or (800) 400-2284.  We encourage our homeowners to call the center for service and assistance.  The Community Care Center is there to help with work orders, and routing calls to the correct departments at Action Property Management.

January 2018 Managers Message

Reminder:   VIVO  PORTAL    Action Property Management provides online access to all of the items you may be looking for. Just create an account at www.vivoportal.com and you will be able to get Insurance information, Budget, Audit, Minutes, CC&R’s, Assessment and Collection Policy, Rules and Regulations, Forms, and account information. You can also create and see updates on work orders for your property and pay your dues online.

November 2017 Managers Message

Happy Holidays Turnberry Homeowners Association ~

Decorate and entertain during the holiday season with caution and keep safety in mind. According to the U.S. Fire Administration, during Thanksgiving approximately 2,000 house fires happen with 69 percent of the fires caused by cooking. During the holidays, an estimated 128,700 fires and 1,650 injuries, along with 415 deaths occur with close to $25.5 million in property damage.

Paul Davis Restoration, Inc. a national franchise company and provider of fire, water and mold damage restoration services for residential and commercial properties, offers the following tips to make the holidays safe for you and your family.

Holiday decorations: Be aware of toxic decorations which may be poisonous. Use non-combustible, flame-resistant materials. Never use lighted candles on a tree, evergreens or other flammable materials.

Lights: Check for loose connections, broken or cracked sockets or frayed wires. Use UL-approved lighting. Fasten lights to the tree and prevent bulbs from coming in contact with the needles or branches. Turn off all holiday lights when leaving home or retiring for the evening.

Trees: Be sure a natural tree is fresh and less likely to become a fire hazard. Cut two inches off the trunk and place in a sturdy water stand, water daily. Keep the tree away from fireplaces, wall furnaces and other heat sources. Use ‘fire resistant’ artificial trees.

Portable space heaters: Place space heaters at least three feet away from anything combustible and operating only when you are in the room. Don’t leave a space heater on overnight or near children and pets.

Cooking: Avoid wearing loose clothing which can be ignited by hot burners. Turn pot handles in. Don’t store items on top of the stove, they can catch on fire. Turn off kitchen appliances after use. Turkey fryers should be used outdoors and away from buildings and flammable materials.

Fire escape plan: Know your escape routes. Have a working fire extinguisher in the kitchen, laundry room, and garage. Never burn greens, papers, or other decorations in the fireplace. Working smoke alarms should be installed on every level of your home, test them monthly, replace batteries every six months.

Know who to call in case of an emergency: Keep contact numbers handy for the police and fire departments, doctors and the national poison help line. In case of emergency property damage, contact a licensed, professional fire damage clean-up

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Location

1565 E Lincoln Ave,
Anaheim, CA 92805

Management Team

Community Manager
Susan Sarte | ssarte@actionlife.com

Manager Assistant
Berlynn Espinoza | maoc@actionlife.com

(949) 450-0202

Management Company

Action Property Management
www.actionlife.com
Corporate Office
320 Commerce, Suite 200
Irvine, CA 92602
phone | (949) 450-0202
fax | (949) 450-0303