Manager’s Messages

Water can be one of the most damaging elements to buildings and their improvements. Even after a major structure fire, water damage is frequently much greater and costlier to repair than the damage caused by the fire itself. Hopefully none of us will have to experience a catastrophe of that degree; however, significant water damage can occur from even the smallest sources and create big headaches.

It is imperative that you report all but the most minor visible water leaks to Management immediately upon discovery, even if you think that you have stopped the leak and cleaned up the mess.

Often people assume that things are isolated to their own units when the reality is that, due to the nature of condominium/attached home living, many other units are affected. For instance, a sink overflow in one unit may create water damage in two or three other units as water can travel under flooring and through demising walls (walls that separate units).

Anytime there is a water leak, the key factors to minimizing damage are stopping the source of the leak, and drying the affected areas so that the moisture does not spread to other building materials. By reporting signs of a water leak to management, even if it has occurred in your unit and you have been able to stop the leak, the Association’s emergency on-call employee can contact the Association’s plumber and ask them to check for signs of a leak, if necessary to measures to stop the leak, and hopefully minimize damage to both your home, and your neighbor’s.

Finally, most insurance policies only cover water damage that results from “sudden and accidental” water leaks, so proper maintenance and paying attention to conditions in your home are important to increasing your (or the Association’s) chances of making an insurance claim for damages in the event of a leak. Be sure you have adequate coverage for your home and possessions.

Pet Courtesy

With all of the demands on your time, it is sometimes hard to focus on courtesies regarding pet ownership. Unfortunately, it also creates more stress for your neighbors when they have to deal with nuisances such as barking dogs, dogs and cats on the loose, and feces being left on their property or common area.

These are clearly the responsibility of the pet owner and abiding by the pet rules in the community will not only promote a better relationship amongst neighbors, but will protect the health and safety of the animals as well.
Remember to always have your pet on a leash and pick up any waste left behind.

Also, please do not allow your dogs to defecate on plants. Plant replacements can be costly to the Association, meaning you, the homeowner.

Please be a good neighbor – You can make a difference!

Dear Community,

PET OWNERS
Please keep your dog leashed at all times when outside of your home and bring your Fido bag to clean up after pet. We are asking that the community remain nice, clean and green. The vast landscape areas not be used as “doggy bathroom” if you are walking your dog. We want to keep these areas nice for everyone to enjoy and as a courtesy to our gardeners who have to mow the areas. Thank you for respecting your community.

GARAGE DOOR
As a reminder, garage doors are subject to architectural approval through the Architectural Committee. Please take the time to call Action Property Management for an application or you may down load the application from the community website.

WEBSITE ACCESS
At Action Property Management website you can access your account, view statements, obtain forms, review community information, view newsletters, request work orders, etc. by visiting www.actionlife.com (click on sign on/my actionlife.com). You must be a registered owner, set up a user name and password to get access. You can also have your assessments debited from your bank account.

COMMUNITY CARE
As a reminder, Community Care; Action Property Management is available to you from 7 am to 7 pm Monday through Friday and after hours on emergency calls; (949) 450-0202 or (800) 400-2284. We encourage our homeowners to call the center for service and assistance. The Community Care Center is there to help with work orders, and routing calls to the correct departments at Action Property Management.

As summer approaches it is important to be mindful of others in your community. Here are a few tips to ward off intruders and keep yourself safe.

To prevent vehicle theft it is recommended that follow these eight tips:
1. Always lock your vehicle and take the keys with you.
2. Always have windows closed
3. Always park your vehicle in the garage
4. Always park your vehicle in a well lighted area at night
5. Always use anti-theft devises like The Club or any steering wheel locking devises, kill switches and alarms
6. Never hide a spare ignition key on the vehicle
7. Never leave valuables in plain view inside your vehicle – including car stereos, purses, money, or remote controls for garages
8. Never put purses or anything of value in the trunk in public view. Do it before you leave home.

While On Vacation and Prolonged Absences:
1. Discontinue newspaper and other deliveries ahead of time. Do not leave notes.
2. Arrange for lawn care and have someone remove advertising circulars and other debris regularly
3. Notify the post office to forward your mail or have a trustworthy person pick it up daily.
4. Inform reliable neighbors of your absence so they can be extra alert for suspicious persons. Leave a key with them so they can periodically check your home to vary the positions of shades, blinds and lighting
5. Turn down the volume of your land line telephone bell. If you intend to be away for a longer period of time, you may contact the telephone company to put your phone on ‘‘vacation disconnect.

LIVING  WITH  CALIFORNIA  COYOTES

Coyotes are found throughout California, from desert and mountain habitats to urban areas.  Problems occur when people begin feeding coyotes, either deliberately or inadvertently.  Coyotes will quickly lose their natural fear of people and become bold, even aggressive.  We can reduce conflicts with coyotes by ensuring that they remain cautious of humans.  Practice these safety guidelines and encourage your neighbors to do the same.

• Protect Children:  Although rare, coyote attacks have seriously injured young children.  Never leave small children unattended in areas known to be frequented by coyotes, even in your yard.
• Protect Pets and Livestock:  Keep small pets, such as cats, rabbits and small dogs, indoors.  Don’t allow them to run free at any time.  They are easy favored prey.  Some coyotes seek cats in residential areas.  Large dogs should be brought inside after dark, and never be allowed to run loose.  Rabbit hutches should have a solid bottom.  A hutch standing above ground, with only a wire bottom, make your rabbit an easy mark.
• Use Negative Reinforcement:  If coyotes begin frequenting your neighborhood, let them know they’re not welcome.  Make loud noises, throw rocks, or spray them with a garden hose.
• Never Feed a Coyote:  Deliberately feeding coyotes puts you, your pets and your neighbors at risk.  You may be inadvertently feeding coyotes by leaving pet food or garbage where they can get to it.  Feed pets indoors or promptly remove outdoor dishes when pets finish their meals.  Store bags of pet food indoors.  Use trash cans with lids that clamp shut, which will prevent spilling if the cans are tipped over.
• Landscape for Safety:  Clear brush and dense weeds from around dwellings to reduce protective cover for coyotes and make the area less attractive to rodents.

The 2018 Association meeting schedule is as follows:

March 8, 2018 at 6PM – Annual Election and General Session

June 7, 2018 at 6PM

September 6, 2018 at 6PM

December 13, 2018 at 6PM

All meetings of the Board are held at:

Sunkist Branch Library
901 S. Sunkist
Anaheim, CA  92806
(714) 765-3576

Turnberry Residents:

Reminder:   VIVO  PORTAL    Action Property Management provides online access to all of the items you may be looking for. Just create an account at www.vivoportal.com and you will be able to get Insurance information, Budget, Audit, Minutes, CC&R’s, Assessment and Collection Policy, Rules and Regulations, Forms, and account information. You can also create and see updates on work orders for your property and pay your dues online.